Welcome to Woodhouse Spa - Lafayette

If you are not satisfied with a skin or body care product, you will receive spa credit if you return it within 30 days of purchase. For other retail items, a refund will be issued as spa credit or returned to the original form of payment within 30 days of purchase.

We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.

To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes before your scheduled appointment. For a new guest, please allow 30 minutes to complete your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. A delayed arrival will limit the time available for your experience, reducing the effectiveness of your treatment and visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff of any special physical or medical needs or conditions they should consider prior to your services (e.g., pregnancy, food or product sensitivities, or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.

Payments are accepted via cash, most major credit cards, and Woodhouse Spa gift cards. Gift cards hold a stored value redeemable for products and services at face value but may not be used to purchase other gift cards. The card must be presented at purchase, and the available balance will be applied. Prices vary by location and may change without notice. Each spa is an independently owned franchise and is solely responsible for gift card liabilities at its location. Gift card redemption is subject to location- or state-specific restrictions and expirations. Gift cards are non-refundable, not redeemable for cash, non-transferable, and any unused balance will remain on the card. Woodhouse is not responsible for lost, stolen, damaged, or unauthorized use of gift cards, and no warranties apply. Service series are non-refundable but may be converted to spa credit. A $50 fee applies to returned checks, plus any collection costs. Gratuities are not included and are at the guest’s discretion.

As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.

To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.