Additional Spa Policies

Prenatal massage services are available beginning in the second trimester (13 weeks). Pregnant guests may receive facial services at any stage of pregnancy, but this may result in the elimination of specific products if contraindicated with pregnancy. Body Treatments and bath services are not available at any stage.For recent surgeries and medical procedures, we require a minimum post-procedure time of 6 weeks.Completion of an intake form prior to your visit is required to review for potential contraindications within your scheduled spa treatment.

Spa Cancellations or Rescheduling

As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.

To begin your spa journey in a relaxed state, please arrive 15 minutes prior to your appointment. New guests should allow 30 minutes to complete a guest profile. Spa robes, sandals, and locker room facilities are provided for your comfort. Amenities include access to the Quiet Room, complimentary beverages, and snacks throughout your visit. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment. Out of consideration for other guests, service time will not be extended for late arrivals, and the full price of your service will be charged. Please notify our staff of any special physical or medical needs prior to your services (i.e. pregnancy, food or product sensitivities, or medications). We recommend leaving valuable items at home, as Woodhouse is not responsible for lost or stolen items. All guests entering Treatment Rooms, Quiet Rooms, and/or Locker Rooms must be scheduled to receive a treatment.

To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover, American Express and Care Credit Cards.

We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.

Spa Payments, Gratuity, and Gift Cards

We accept cash, most major credit cards, Woodhouse Spa gift cards, and CareCredit financing. Woodhouse gift cards may be used at face value for services only and cannot be used to purchase other gift cards. Gift cards must be presented at the time of purchase, and any remaining balance will stay on the card. Prices vary by location and are subject to change. Each spa is independently owned and responsible for its own gift card liabilities, restrictions, and expirations, including those required by state law. Donation gift cards expire at the end of the year issued. Gift cards are nonrefundable, nontransferable, and may not be redeemed for cash. Woodhouse is not responsible for lost, stolen, damaged, expired, or unauthorized use of gift cards. Series of services are nonrefundable but may be converted to spa credit. A $50 fee applies to returned checks. Gratuities are not included, cannot be paid with gift cards, and are at the guest’s discretion using cash or credit card.

Spa Products and Returns

In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit to your account.

Woodhouse Spa | Massage, Facial, Day Spa in El Paso, TX

Relax, Restore, Revive

Discover holistic treatments for the body and mind that are completely customized to you. Pricing subject to change.

FACIALS

Firm + Renew 50 Min

Reveal more youthful skin with this facial featuring collagen booster therapy and a personalized facial massage. A mask helps to restore firmness and repair fine lines, leaving you with a plumped, hydrated, and radiant appearance.
$175.00
Men's Hot Towel Facial 50 Min

Revitalize your skin with this targeted, no-fuss facial made for him. Designed to cleanse and restore the skin, a detoxifying mask aims to hydrate and refresh, while antioxidants help to soothe and even out the skin tone.
$150.00
Purifying Detox 50 Min

Reveal clear, radiant skin with this detoxifying treatment. After extractions to unclog pores, a balancing clay mask helps to reveal a more even skin tone. A treatment serum and moisturizer leave your skin's appearance fresh and clear.
$160.00
Repair + Revive 50 Min

Shed dullness and reveal your inner glow with this facial featuring dual-phase exfoliation, followed by a soothing mask and an antioxidant Vitamin C treatment to brighten skin. Hydrating products restore brilliance, leaving your skin luminous.
$180.00
Soothe + Hydrate 50 Min

Revive dehydrated skin with this soothing exfoliating treatment. A calming toner and hydrating mask restore the skin’s balance, while products rich in hyaluronic acid lock in moisture for a radiant glow.
$160.00
WH Signature Lift + Sculpt 80 Min

This facial begins with a gentle exfoliation to prepare your skin for collagen-boosting formulas. A microcurrent device is then used to lift and sculpt, while the cooling benefits of cryo gua sha reduce puffiness and tighten. The treatment leaves your skin toned, radiant, and glowing.
$250.00
WH Signature Skin Barrier Renewal 80 Min

This facial boosts your skin's barrier for healthier skin. It begins with a gentle peel to exfoliate and renew, followed by an acupressure massage to release facial tension, regenerate collagen, and stimulate your skin for better product absorption. Powerful antioxidants are then applied to protect and repair, leaving you feeling nourished, glowing, and rejuvenated.
$220.00

BODY TREATMENTS

Black Sand Rejuvenation 50 Min

Black sand and pumice stone combine for an invigorating full-body exfoliation that includes nourishing sea minerals.
$160.00
Body Sculpt Wrap 80 Min

Service begins with our 30-minute Skinny Dip Soak to prep the body for maximum absorption. Tone and contour with this targeted treatment designed to reduce the appearance of cellulite. A thermo-sculpting wrap infused with marine actives, paired with potent lotions and concentrated serums help to smooth skin texture and improve firmness. *Best results in a series of 4
$225.00
Nourishing Wrap 50 Min

Indulge in head-to-toe hydration with this soothing treatment. A purifying full-body exfoliation reveals fresh, smooth skin, followed by a deeply hydrating sea mineral gel mask that tones and quenches, leaving your skin luxuriously moisturized.
$175.00
Renewal Bath 25 Min

Enjoy your solitude in this luxurious bath soak that will leave you feeling restored and balanced. An aromatherapy-infused bath oil is included to make this a rejuvenating experience.
$95.00
Seasonal Body Treatment 80 Min

Featuring a curated selection of luxuriously aromatic Farmhouse Fresh body products, this body treatment exfoliates, deeply hydrates, and nourishes the skin
$275.00
WH Signature Holistic Body Detox 80 Min

Create a renewed canvas for body care, starting with a full-body, dry brush exfoliation. Next, experience an application of nourishing sea minerals and a re-balancing body mask, rich with trace elements and toning essential oils. A deeply skin-supportive cream, enhanced with a special detoxifying serum, completes the treatment and seals in nutrients. The service is completed with a Vichy shower where available.
$250.00
WH Signature Meditative Soak 80 Min

Select your aromatherapy oil to guide a full body therapy experience to unwind, complete with dry brushing, a sensory sea mineral-enriched bath, and a Swedish Body Balance Massage.
$225.00