Spa Products and Returns

In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.

To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.

Spa Cancellations or Rescheduling

As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.

Spa Payments, Gratuity, and Gift Cards

Payments are accepted via cash, most major credit cards, and Woodhouse Spa gift cards. Gift cards hold a stored value redeemable for products and services at face value but may not be used to purchase other gift cards. The card must be presented at purchase, and the available balance will be applied. Prices vary by location and may change without notice. Each spa is an independently owned franchise and is solely responsible for gift card liabilities at its location. Gift card redemption is subject to location- or state-specific restrictions and expirations. Gift cards are non-refundable, not redeemable for cash, non-transferable, and any unused balance will remain on the card. Woodhouse is not responsible for lost, stolen, damaged, or unauthorized use of gift cards, and no warranties apply. Service series are non-refundable but may be converted to spa credit. A $50 fee applies to returned checks, plus any collection costs. Gratuities are not included and are at the guest’s discretion.

We accept guests ages 14+ for facial & massage services and guests of any age for nail services, however, guests under the age of 16 may only receive Woodhouse Spa services following written parental/legal guardian consent and must have a parent/legal guardian present during the entirety of the performed service(s). Please call the spa and the concierge will be happy to explain our requirements. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.

To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.

Woodhouse Spa | Massage, Facial, Day Spa in Zionsville, IN

Arm Wax 25 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$90.00

Arms-Lower Wax 15 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$45.00

Arms-Upper Wax 15 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$45.00

Back Wax

An effective choice for removing unwanted hair. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$75.00

Bikini Wax 25 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$60.00

Brazilian Wax 50 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$115.00

Chest Wax 25 Min

An effective choice for removing unwanted hair. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$70.00

Chin Wax 15 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$30.00

Extended Bikini Wax 25 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$80.00

Eyebrow Wax 15 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$30.00

Face Wax 25 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$65.00

Legs-Full Wax 50 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$120.00

Legs-Lower Wax 25 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$65.00

Legs-Upper Wax 25 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$65.00

Lip Wax 15 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$30.00

Nose Wax 15 Min

A quick and effective treatment to remove unwanted hair and reveal smoother, cleaner skin around the nostrils.

$20.00

Side Burns 25 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$30.00

Underarm Wax 15 Min

An effective choice for removing unwanted hair. See our full listing of waxing services in the attached Menu of Services. Please be advised that you should avoid sun exposure and any heat treatments for at least two hours before waxing and twelve hours afterwards. We regret that we cannot wax if you use Retin-A or Accutane.

$40.00