Spa Products and Returns

In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.

For massage services, guests must be at least 16 years of age and for facial services, guests must be at least 13 years of age. All guests under 18 years of age must get a parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.

Spa Cancellations or Rescheduling

As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.

To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.

To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. All spa experiences require a credit card to guarantee reservations and are subject to availability. We accept Visa, Mastercard, Discover and American Express.To better serve all our guests and respect the time our therapists reserve for you, we now require a 50% deposit for couple‚Äôs massages or multiple appointments. The deposit will be taken 48 hours before the scheduled appointments and is non-refundable, as it helps us honor the time our therapists set aside for you and supports their livelihood. We truly appreciate your understanding and continued support. Menu services and prices are subject to change without notice. We reserve the right to refuse service to anyone.

Spa Payments, Gratuity, and Gift Cards

Payments are accepted in cash, by major credit cards, and with Woodhouse Spa gift cards. Gift cards can be used for products or services at face value, but not for buying other gift cards. Present your card at the time of purchase; any unused balance stays on the card. Cards are non-refundable, non-transferable, and not redeemable for cash. Woodhouse is not responsible for lost, stolen, or unauthorized use. Prices and redemption rules vary by spa, and each location is responsible for its own gift card liabilities. Series of services are not refundable but may be converted to spa credit. Gratuities are not included and are at the guest's discretion.

Woodhouse Spa | Massage, Facial, Day Spa in Williamsville, NY

Relax, Restore, Revive

Discover holistic treatments for the body and mind that are completely customized to you. Pricing subject to change.

PACKAGES

Complete Transformation Package

Enjoy a day of nourishing services designed to revitalize your mind, body, and mood. Treatments include the Tranquil Stone Massage, Woodhouse Signature HydraFacial Classic, Woodhouse Signature Luxury Hand Retreat, and Woodhouse Signature Luxury Foot Retreat.
$545.00
Digital Detox

Relax and unplug distraction-free with services designed to help you detox from technology forthe day. Treatments include the Woodhouse Signature Skin Barrier Renewal Facial, Woodhouse Signature Holistic Body Detox, and Restorative Sleep Massage.
$595.00
Head-to-toe-Relaxation With Nails

When stress has taken its toll, let Woodhouse provide a day of rejuvenating services designed to dissolve anxiety and wash away worry. Treatments include the Swedish Body Balance Massage, Soothe + Hydrate Facial, and Holistic Rejuvenation Pedicure.
$350.00
Mother-to-Be With Nails

A day of pampering and relaxation designed for expectant mothers. Treatments include the Maternity Massage and Holistic Rejuvenation Pedicure.
$210.00
Recover + Renew

A day of rejuvenation for when your body is craving some TLC. Treatments include the Stretch + Recover Massage and Repair + Revive Facial.
$325.00
True Renewal

Tired and dull skin has met its match with a day of transformational services. Treatments include the Woodhouse Signature Lift + Sculpt Facial and Black Sand Rejuvenation.
$395.00
Ultimate Reset W Lunch Nourishing Wrap

Experience a day designed to provide you with the ultimate sense of renewal. Treatments include the Woodhouse Signature Calming Retreat + Nourishing Wrap +HydraFacial Deluxe + Lunch (availability varies by spa)
$790.00

FACIALS

Firm + Renew 50 Min

Reveal more youthful skin with this facial featuring collagen booster therapy and a personalized facial massage. A mask helps to restore firmness and repair fine lines, leaving you with a plumped, hydrated, and radiant appearance.
$170.00
Men's Hot Towel Facial 50 Min

Revitalize your skin with this targeted, no-fuss facial made for him. Designed to cleanse and restore the skin, a detoxifying mask aims to hydrate and refresh, while antioxidants help to soothe and even out the skin tone.
$155.00
Purifying Detox 50 Min

Reveal clear, radiant skin with this detoxifying treatment. After extractions to unclog pores, a balancing clay mask helps to reveal a more even skin tone. A treatment serum and moisturizer leave your skin's appearance fresh and clear.
$160.00
Repair + Revive 50 Min

Shed dullness and reveal your inner glow with this facial featuring dual-phase exfoliation, followed by a soothing mask and an antioxidant Vitamin C treatment to brighten skin. Hydrating products restore brilliance, leaving your skin luminous.
$170.00
Soothe + Hydrate 50 Min

Revive dehydrated skin with this soothing exfoliating treatment. A calming toner and hydrating mask restore the skin’s balance, while products rich in hyaluronic acid lock in moisture for a radiant glow.
$150.00
WH Signature Lift + Sculpt 80 Min

This facial begins with a gentle exfoliation to prepare your skin for collagen-boosting formulas. A microcurrent device is then used to lift and sculpt, while the cooling benefits of Cryo Gua Sha reduces puffiness and tightens. The treatment leaves your skin toned, radiant and glowing.
$220.00
WH Signature Skin Barrier Renewal 80 Min

This facial boosts your skin's barrier for healthier skin. It begins with a gentle peel to exfoliate and renew, followed by an acupressure massage to release facial tension, regenerate collagen, and stimulate your skin for better product absorption. Powerful antioxidants are then applied to protect and repair, leaving you feeling nourished, glowing, and rejuvenated.
$220.00